Alongside our commitment to constantly improve our email validation service, our ongoing efforts are also focused on protecting your data and privacy. We know how important transparency is for our customers. That’s why we are happy to tell people about the principles that guide our work here at DeBounce.
The General Data Protection Regulation is a new set of rules that dictates privacy and security standards for data collected from EU citizens. Companies must adhere to these new regulations regarding how data is collected, processed and stored. We always take your privacy extremely seriously, which is why we implemented the first steps towards aligning ourselves with these standards in 2018.
Manage your Preferences
Our application servers are hosted in the EU and adhere to the new data protection regulations. Our validation servers are hosted internationally, but you can now choose the region of your validation servers on request. Contact our Customer Support team for more details. You can now view and update your personal information, as well as delete your account. You can view and manage these from your Profile Settings.
What Changed with our Email Validation Service?
As a Data Collector, we have implemented the following options that allow you to:
Consult your personal data and update it whenever necessary.
Delete your personal information or your account.
Choose what types of newsletters you want to receive from us.
As a Data Processor, DeBounce now has:
A Data Processing Agreement, which offers an overview of the data we collect and how we process it. A contra-signed Data Processing Agreement is available on request.
A list of Third-Party Data Processors, available on request.
Internal logs on any aspect that involves your lists.
Ability to choose the region of the validation servers, available on request. You can choose the region of the validation servers to be either in the EU or in North America.
Addressing GDPR Protocols
At the end of your engagement with DeBounce, you can request the deletion of any data sent to us for verification. We always comply with these requests and also provide you with the ability to delete your own data at any time by accessing your account.
In compliance with GDPR, we maintain a record of our processing activities. We provide this information to our customers through their DeBounce accounts and maintain logs that identify the date, list name (if appropriate), processing location, and total records processed for each customer.
DeBounce customers in the EU are now able to process their lists locally on EU servers. This is not necessarily a mandate under GDPR but our EU customers requested it, so we built it.